If I had to recommend just one book to someone interested in working in
this part of the world, it would have to be African
Friends and Money Matters by David Maranz.
The book is extremely useful in helping Westerners understand the
significant cultural differences. Maranz
makes ninety insightful observations about African perspectives on finance and
relationships.
Here are just a few:
"25. A network of friends is a
network of resources."
"31. Compliments are frequently given indirectly
in the form of requests for gifts or loans and are often formulated as
questions."
"32. If a Westerner has a
misunderstanding about finances with an African friend, it is virtually
impossible to straighten it out directly with the offended individual."
"58. Old debts are forgotten
and are not expected to be repaid, neither by the debtor nor by the
lender."
"60. There is some sense in
which people want to be without money so that they can more easily refuse a
request for a loan."
Wow.
Rereading this book recently I was reminded again how terrific
a resource this is. Each observation easily
connected with our own personal experiences. And these
cultural differences really do shape everything - from money to relationships
to communication.
One quote in particular has captured my attention. In a section on friendship and etiquette, Maranz
references comments by Yale Richmond and Phyllis Gestrin (p. 90-91):
"Ambiguity is an art in
Africa, and imprecision is its first cousin.
Africans speak naturally, with eloquence, and without hesitation or
stumbling over words, but their language is often imprecise and their numbers
inexact. Every personal interaction
becomes a discussion which establishes a basis for the relationship between the
two parties. Westerners should probe
gently for specificity and details until they are reasonably satisfied that
they understand what is meant even if not stated."
The longer we live in Mozambique the more I've come to believe that learning the language is the key for putting someone in the position to make a lasting difference. Now, I used to think that once I had my Makua-Metto vocabulary down that would be enough and I would be able to communicate well. But the truth is that communication involves much more than knowing all the right words, it also means being able to discern how nuance and tone shape meaning - and that takes lots of time and lots of trial and error.
As an American, I value direct communication, but in order
to work effectively here I've had to learn to play a different kind of
communication game. Our friends love to use
riddles and enjoy finding the most indirect way to say something. It's like our Mozambican friends see
conversation as a fine wine that should be savored - not gulped down
quickly. And pushing for minutiae can
put people off because often it goes against the rules. In this conversational game, clarity is
overrated and shows a lack of skill.
While that approach can certainly be annoying, the above
quote helps me see my African friends as artists who like to paint in broad
strokes to get the picture across. On my
better days here I take the time to pick up their big brush and join them in
this game of ambiguity. It can be fun. And then there are times when the training that my own culture has given me in using
the finer, more detailed brush can help fill out the picture we're painting
together.
Ambiguity is an art form that speaks loudly here. And it's an artistic style that I'm still
learning. But, I'm convinced of its
importance because this way of thinking and speaking shapes relationships,
finances and more and I believe that Westerners who fail to become conversant
in this form of communication do so to their own peril.
May God help us learn to be conversational artists who
communicate in meaningful ways no matter how ambiguous they may be.
Grace and Peace,
Alan
blessing alan and prayers for good progress with this skill. God is working with you! it must be hard being versed in the western way of communication. john
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